Domo Customer Service

Phone Number & Contact Information

800-899-1000
Toll-free·Calls Customer Service·Most popular Domo number
Q:How do I get a live human at Domo?
A:Press 0
Q:Does Domo offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-5pm MST. The least busy day is Thursday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Domo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Here is how our research team describes the way the Domo phone system greets you: Thanks for contacting Domo. Feel free to choose an option from the following menu. For sales, press 2. If you're interested in working for Domo, press 3. For all other inquiries, press 0.

What are the hours and when should I call?

Domo operates the call center for this 800-899-1000 phone number Mon-Fri 8am-5pm MT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Domo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Domo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Domo is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Domo is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Domo staffs the call center well on Thursday.

More Ways to Contact Domo Customer Service

There are of course other ways to contact Domo customer service besides the phone. Below we list the best ones, by medium.
Email
support@domo.com - Customer Service
Use this address to email them your issue
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Domo will reply our your email.

Conclusion and closing notes

This is Domo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Domo agent. This phone number is Domo's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-899-1000 include and other customer service issues. Rather than trying to call Domo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Domo has 1 phone number. It's not always clear what is the best way to talk to Domo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Domo. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Domo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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