Dashlane Customer Support on Facebook

Contacting Dashlane customer service via Facebook or Messenger

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351 customers have asked GetHuman if Dashlane answers customer inquiries on Facebook
Dashlane does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Recent reasons others searched for Dashlane on Facebook

See ticket number is ******.I am a premium customer… but it is doing me no good…*I sti...OK. So I want to log into my virgin media account, on my phone, I go on to the virgin m...I signed up for Dashlane Premium on *********. I was charged **.**. I received this em...I had to reinstall the Yosemite operating system on my MacBook Air because when I insta...Pixel * phone not showing Dashlane icon to auto fill forms. Have set Dashlane up in Sys...I have uninstalled and reinstalled , my passwords appear in DAshlane but not populating...For the last week or so, Dashlane offers a plan for $*.** * month. When I select the pl...Dashlane promised my account p***word was the only p***word I would ever need to remem...I was automatically charged $**.** to my visa ending in ****. No explanation and I did...I have an early **** IMac that will not upgrade to Sierra or High Sierra, I guess becau...My mother has had problems with her memory. She hasn't been able to get online for som...it's not bringing up my p***words.**I'm so frustrated and upset that I can't depend on...I have been a happy Premium Dashlane user for several years and all the minor issues I...Install to version * went horribly wrong. Now my destop application won't work.My accou...Ive had Dashlane Premium for the past few years, and I updated when the new version cam...I defragged my hard drive and now Dashlane is telling me:*DashlanePlugin can't be launc...

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Dashlane Customer Service via Facebook: The Breakdown

Dashlane does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Contact Dashlane through their Help Desk instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Dashlane over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Dashlane in General

Believe it or not, this Facebook page is the only way we know of to communicate with Dashlane. Which doesn't bode well for trying to get a customer issue addressed. Fear not: viewing this page will trigger one of the GetHuman research staff to dig harder for other ways to contact Dashlane besides this. The best way to talk to customer care, according to other Dashlane customers, is the Online Help option we show above. If you know of other ways to reach Dashlane that we haven't talked about here already, please let our research team know. Or if you think that Dashlane has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

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