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PennyMac Loan Services Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for PennyMac Loan Services.

What documents do I need to provide for a loan application? When applying for a loan with PennyMac Loan Services, you will need to provide several important documents. These include your government-issued... Read more

What are the eligibility criteria for a PennyMac loan? To be eligible for a PennyMac loan, applicants must meet certain criteria. Firstly, they should be at least 18 years old and a U.S.... Read more

What is the maximum loan amount that PennyMac offers? At PennyMac Loan Services, we strive to provide a wide range of loan options to meet our customers' diverse needs. While there is no... Read more

How long does the loan approval process take? The loan approval process at PennyMac Loan Services typically takes around 30 to 45 days from the time your application is received.... Read more

What is the loan repayment term offered by PennyMac? PennyMac Loan Services offers flexible loan repayment terms to meet individual needs. The loan term can vary depending on the type... Read more

Are there any prepayment penalties for PennyMac loans? No, PennyMac does not charge any prepayment penalties for their loans. Borrowers are free to make additional payments or pay off their... Read more

What types of loans does PennyMac offer? PennyMac Loan Services offers various types of loans to suit different borrower needs. These include conventional loans, which follow... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common PennyMac Loan Services customer support problems.

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Recent reasons customers contacted PennyMac Loan Services:

On December * I sent two payments, one by mistake. Could I have that extended to my Jan...

I'm trying to confirm that my old insurance is cancelled (traveler's) and both of my n...

November payment was ***.** which is what I have been paying. December payment is...

Hello, I need to speak to someone that is a pro in CHANGE OF COLLATERAL AND THE RENOVAT...

My real estate taxes and insurance rates went up by **% last year. This increased my mo...

It is about my refund. It was on or @ * Feb. **** that I called your office to refund...

Pennymac has handled my existing mortgage for the past ** years. A new updated app for...

I cannot get into online service.*I am not stupid. I know how to register and log in.*I...

Website will not load any of my loan information once I am logged in. I need to know my...

I have been placed on hold three times for more than ** minutes, and my call just dropp...

Have been trying to make a payment for over * hours and no one will answer the phone an...

Make payment can't call directly from M*xico and need a made my monthly payment

cant log into my account. the web page directs me to the register page. once i fill out...

The payoff letter on account number ********** was ordered on Monday. The closing is t...

Need to know if PennyMac will be issuing a check to me from escrow to pay my property t...

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Does GetHuman work with PennyMac Loan Services?

GetHuman does not work with PennyMac Loan Services's customer support operations, directly or in any other way. GetHuman has no partnership or relation to PennyMac Loan Services at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check PennyMac Loan Services's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!