How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Mathis Brothers phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Here is how our research team describes the way the Mathis Brothers phone system greets you: Hold for representative.
Below are some clips we've found from Mathis Brothers's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Mathis Brothers.
Matt. This is Home Sales. This is Chase.
Sure. Which location are you closer to?"
Excerpt from a call with Mathis Brothers
Wednesday, March 27, 2024 3:26 PM
What are the hours and when should I call?
Mathis Brothers operates the call center for this 855-294-3434 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Mathis Brothers phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Mathis Brothers staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Mathis Brothers is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Mathis Brothers is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Mathis Brothers staffs the call center well on Thursday.
Why call this Mathis Brothers number?
Below is a sample of recent calls to Mathis Brothers, and their purpose. Are any of these similar to the reason you are trying to call?
Furniture repair request: "But at any rate, I'm looking for somebody can repair it for me."
- From a call lasting 7m 46s , Mar 27, 2024 3:26 PM
Order delivery inquiry: "I placed an order a while ago, and I haven't received any information on when it's gonna be delivered."
- From a call lasting 2m 56s , Feb 8, 2024 7:01 PM
Delivery window inquiry: "I have an order that's supposed to be delivered today, but I didn't receive a text or anything letting me know the window of delivery."
- From a call lasting 3m 21s , Jan 22, 2024 4:59 PM
More Ways to Contact Mathis Brothers Customer Service
There are of course other ways to contact Mathis Brothers customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Mathis Brothers customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Mathis Brothers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mathis Brothers agent. This phone number is Mathis Brothers's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-294-3434 include and other customer service issues. Rather than trying to call Mathis Brothers first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Mathis Brothers has 1 phone number. It's not always clear what is the best way to talk to Mathis Brothers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Mathis Brothers. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Mathis Brothers. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.