Macy's Credit Card Email

Emailing Macy's Credit Card Customer Support by GetHuman

creditservices@macys.com
Customer Service Email
  • The average reply comes back in around 39 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
While exchanging information over email is convenient, most Macy's Credit Card customers prefer to get in touch over the phone. Luckily, calling Macy's Credit Card on the phone is an option.

Customers recently wanted to email Macy's Credit Card about the following:

I have a Macy’s credit account I haven’t used in a long time. I can’t find the card. I...
Approved for credit card and would like to use it online for sale promotion before rece...
I applied for a Macy's Credit Card on Nov **th and was approved for $*** and have not y...
I made a payment last week and I got a confirmation with the confirmation number but I...
Issue with American Express upgrade
I ordered a replacement of my credit card but i didn’t receive it
I applied and was approved for a Macy’s card a couple weeks ago and am trying to pay my...
I am writing to let you know that regarding Re: no. *************, I had no intention o...
My credit card has expired could I get s new one.Barbara alley. **** Dir Barton Dr. Vi...
I want bto close this account**Not sure if is still open
I need to have a new replacement MACY's AMEX credit card issued and mailed to ,me at my...
I need a new replacement of my Macy's AMEX credit card

Help me with my issue

Macy's Credit Card Email Support - by the Numbers

Email addresscreditservices@macys.com
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9:30am
Average wait39
Rank (overall)6
Alternate methodsphone, chat, web, email
Quality of communication71%
Quality of help66%
Customer votes24
Information last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-257-6757

Macy's Credit Card Customer Service Email

Email Macy's Credit Card customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Macy's Credit Card customer service. This information is according to 14,574 GetHuman users who are also Macy's Credit Card customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Macy's Credit Card customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Macy's Credit Card at their 888-257-6757 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Setup an account. When you email Macy's Credit Card one of their customer service agents sitting in one of their call centers, likely located in Arizona or Ohio, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Macy's Credit Card by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Macy's Credit Card

Macy's Credit Card provides customer service by email and also by phone. There are 7 ways to reach Macy's Credit Card across 4 communication modes: phone, chat, web, email. In case you didn't realize there was an alternative, the best phone number for Macy's Credit Card customer support is 888-257-6757. With our free tools, you can check out the current wait time for Macy's Credit Card and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Macy's Credit Card customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Macy's Credit Card currently.

What's the connection between Macy's Credit Card and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Macy's Credit Card's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Macy's Credit Card Contact Info

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