Dell Customer Service

Contact Dell & solve common issues

Use Dell's Phone Number

Dell's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Dell. Below you will also find the phone and non-phone-based contact information we've gathered.

Dell: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Dell.
There's more!
Click below to show 11 more questions, answers, and complete guides to common Dell customer support problems.

Contacting Dell customer support

Below you can compare and contrast the 6 ways to contact Dell by looking at which ones are the fastest and which ones other customers recommend the most for solving Dell customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Dell across the following channels: Phone, Chat, Web.

Phone number / contactWaitVotes
800-847-4096
Customer Service
10 mins102
800-624-9897
Consumer Customer Service
40 mins11
Live Chat at support.dell.com
Customer Service
2 mins6
800-999-3355
Home & Office Customer Service
3 mins4
Online Help at support.dell.com
Customer Service
< 2 hrs46
877-819-3355
Credit Customer Service
2 mins20

Recent reasons customers contacted Dell:

My new Dell Inspiron won't load the keyboard
When will my order actually ship. Dell created a label and declared it shipped on Mon...
I did updates for Windows and the computer shut off and will not start back
I scheduled a return for order number *********. I chose the pickup option, but the ****...
Purchased Adobe PS Elements **** on Dec *, **** and have not received at Dell Digital l...
a new Dell XPS ** **** series *****yesterday I could not load any internet pages: code...
would like status of change of ownership
Just inquiring about a payment I Sent
sound is not working in my laptop.
Need to factory reset latitude. F* doesn't take me ther
I want to know if I can use * prepaid cards to buy a laptop with them all being separat...
I just replaced the internal hard drive and I need to connect my wireless keyboard is t...
I am sick and tired of Dell's telephone support people passing the buck, transferring m...
I purchased an Alienware laptop from DELL and then purchased a Dell premium support for...

Help me with my issue

Does GetHuman work with Dell?

GetHuman does not work with Dell's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Dell at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Dell's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Dell at a Glance

Dell has 1 chat option
Dell has no customer email
Dell has 1 help forum
Dell has no twitter handle
Dell has no facebook page
Contact information overview

Answered on this page:

How can I track my order?
How Do I Make an Order for the Dell Black Friday Event?
Can I cancel or change my order after it has been placed?
Does Dell offer any discounts for students or educators?
Does Dell offer financing options for purchases?
How Do I Make an Order for the Dell Cyber Monday Event?
What is Dell's warranty policy?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!