Decoratorfountains.com Customer Service

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What materials are the fountains made of? Our fountains are crafted from high-quality materials to ensure durability and visual appeal. We use a variety of exquisite materials,... Read more

Do the fountains come with a warranty? Yes, all fountains available at Decoratorfountains.com come with a warranty. We understand the importance of ensuring customer satisfaction... Read more

What is the shipping and return policy? Our shipping and return policy at Decoratorfountains.com is designed to provide a convenient and hassle-free experience for our customers. Upon placing an order, we strive to process and ship it within 1-2 business days. Delivery times vary depending on the location, but typically range between 3-7 business days. If you receive a damaged or defective fountain, please contact our customer service team within 48 hours of delivery to initiate a return or exchange. We also accept returns for non-damaged items within 30 days of the purchase date, subject to a restocking fee. To initiate a return or learn more about our shipping and return policy, please visit our website or contact our customer service team. Your satisfaction is our priority, and we aim to resolve any issues promptly and efficiently.... Read more

Do the fountains come with additional accessories, like lights or remote controls? Yes, our fountains do come with additional accessories such as lights and remote controls. We offer a wide range of fountains that... Read more

Can I use my own pump with the fountain? Yes, you can use your own pump with our fountains as long as it is compatible with the fountain's requirements. It is important to... Read more

Are the fountains energy-efficient? Yes, all the fountains at Decoratorfountains.com are specially designed to be energy-efficient. We understand the importance of conserving... Read more

Do the fountains require any special installation? No, the fountains from Decoratorfountains.com do not require any special installation. Our fountains are designed to be user-friendly... Read more

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