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Carnival Cruise Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Carnival Cruise.

Are gratuities included in the cost of a Carnival Cruise? Yes, gratuities are not included in the cost of a Carnival Cruise. To ensure exceptional service and a smooth experience aboard our... Read more

How Do I Cancel My Carnival Cruise Reservation? Going on a nice week-long cruise certainly sounds like a good way to see the world. You don't have to pick just one destination; you... Read more

Is it possible to modify dining preferences after booking a Carnival Cruise? Yes, it is possible to modify dining preferences after booking a Carnival Cruise. Carnival understands that guests may have changing... Read more

Can I bring my pet on board a Carnival Cruise? Unfortunately, pets are not allowed on Carnival Cruise ships, with the exception of service animals for guests with disabilities. Carnival... Read more

Do I need a passport to go on a Carnival Cruise? Yes, a passport is required for most Carnival Cruises. All guests, including children, must possess a valid passport to travel on any... Read more

Are there any restrictions on bringing alcohol on board Carnival Cruise? Yes, there are limitations on bringing alcohol onboard a Carnival Cruise. Passengers are allowed to bring limited quantities of wine... Read more

What types of activities are available on board Carnival Cruise ships? Carnival Cruise offers a variety of activities on board to cater to different interests and age groups. Passengers can indulge in endless... Read more

There's more!

Click below to show 6 more questions, answers, and complete guides to common Carnival Cruise customer support problems.

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Recent reasons customers contacted Carnival Cruise:

I had to receive medical care on the ship during my cruise from Los Angeles, CA during...

Hello, I returned to SF after a ** day cruise to Alaska aboard the Miracle. I purchased...

Took a cruise on the Freedom *******. My family is platinum members we have been on ove...

my folio ****** and I was on carnival legend may **th. * day cruise cabin ****.*I went...

My name is Katherine Franks my husband and I was sceduled to leave on the valor out of...

My wallet accidentally fell out of my purse which I kept in the bottom of closet. Room...

I have booked a cruise in July. I use a wheelchair and have specific questions about t...

I sent the letter below via email but have yet to receive a response:**Dear Sir or Mada...

We were on carnival magic from February * to February ** out of port Canaveral Florida...

Please remove my home address from your marketing mailing:*Mai Le***** E Ocean Blvd Uni...

Hello.**Hope this email finds you well. **My name is Joseph Kinagomba. Employees are Cr...

We have booked our *th family cruise vacation (** passengers) on the Mardi Gras sailing...

VIFP *********** & *********** (Diamond)** cabins, ** Family Members*Booking Numbers...

Excursion issue and have yet to been contacted.

questions about my cruise

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Does GetHuman work with Carnival Cruise?

GetHuman does not work with Carnival Cruise's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Carnival Cruise at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Carnival Cruise's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!