Barnes & Noble Email

Emailing Barnes & Noble Customer Support by GetHuman

service@bn.com
Customer Service Email
  • The average reply comes back in around 59 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
While exchanging information over email is convenient, most Barnes & Noble customers prefer to get in touch over the phone. Luckily, calling Barnes & Noble on the phone is an option.

Customers recently wanted to email Barnes & Noble about the following:

I have not received my $*** gift card from order* **********. I have received the * boo...
Order No.: ********** was scheduled to arrive *********. I contacted BN Chat on...
I ordered * movies from B&N ***** to be delivered to my house. On *****, I returned to...
Hi. I need help. I had not buying or receive services from Barnes and Noble many years...
My order number is ***-***-****. I am a Barnes & Noble member and I ordered the book of...
I received an order of books for my granddaughter. “Danganronpa” series. They all begin...
I have ended up with two copies of "Only one Life" by Ashley Farley. Perhaps by mistak...
I placed an order as a guest. I don't believe I have an account. I want to track the or...
I just placed an online order to be shipped at my home. The order * is: ***********In t...
Desire to change the shipping address of an order I placed recently
I am trying to set up an auto renewal of my daughter's membership on my charge card. I...
I have a problem with an order I placed

Help me with my issue

Barnes & Noble Email Support - by the Numbers

Email addressservice@bn.com
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:45am
Average wait59
Rank (overall)8
Alternate methodsphone, chat, web, twitter, email
Quality of communication96%
Quality of help95%
Customer votes73
Information last updatedTue Apr 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-843-2665

Barnes & Noble Customer Service Email

Email Barnes & Noble customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Barnes & Noble customer service. This information is according to 11,262 GetHuman users who are also Barnes & Noble customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Barnes & Noble customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Barnes & Noble at their 800-843-2665 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Returns. When you email Barnes & Noble one of their customer service agents sitting in one of their call centers, likely located in New Jersey, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Barnes & Noble by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Barnes & Noble

Barnes & Noble provides customer service by email and also by phone. There are 8 ways to reach Barnes & Noble across 5 communication modes: phone, chat, web, twitter, email. In case you didn't realize there was an alternative, the best phone number for Barnes & Noble customer support is 800-843-2665. With our free tools, you can check out the current wait time for Barnes & Noble and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Barnes & Noble customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Barnes & Noble currently.

What's the connection between Barnes & Noble and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Barnes & Noble's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Barnes & Noble Contact Info

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