AliExpress Email

Emailing AliExpress Customer Support by GetHuman

No Email Address
For Customer Support
Why do you want to write to AliExpress?
AliExpress does not have a customer service email address. Tell us what problem you're writing them about and we can give tailored advice on what to do.

Customers recently wanted to email AliExpress about the following:

Hello, to the registration a forget a number in the email adress, right is E...
hello*i want to return my * orders and come back my purcbase because the items that i...
Aliexpresss wrote me in email:*"Please kindly know that for order **************** ther...
When it comes to payment, the system tells me that the item is not available anymore. I...
Hello, I have a problem like that too. Cheap LIFEPO batteries ordered with the followin...
I received a mailing envelope today but it was empty. The package was intact when I ope...
My *rd item - Customs Failure at Incheon, Korea. *I'm about to loose a * item also. A...
Aliexpress does not offer other payment options than credit cards and PayPal in Canada...
I forgot my account password.*I tried the option passoword fogot but I got an error...
I had ordered a essentials hoodie and after few hours it said order was closed due to s...
I ordered women’s rothy shoes on **th August from AliExpress. The order was in the box...
I have sent a new order * hours ago and I dont received a confirmation of the order. I...

Help me with my issue

AliExpress Customer Service Email

The best way to get customer service help from AliExpress is not email, but rather the information shown here. Also you can see here if our Skip the Wait on Hold feature is available when calling them or if they have live chat as a customer support option. Over the past 180 days, 14,682 GetHuman users who are AliExpress customers have searched for an email address for AliExpress customer support. And each time we have had to disappoint them and say that customer service is not available by email for them. But the good news is that we still have loads of information to help you resolve your AliExpress issue! Unfortunately, AliExpress also does not have a customer service phone number you can call. This is becoming more commonplace for companies that provide free, often virtual services like social media platforms, where the idea is that customers help each other in forums or a set of help pages. The reason why customers try to send emails to AliExpress is to see if they can handle their customer service issue, which comes in a wide variety. An example issue would be Missing Order. Since you cannot email AliExpress customer service, our best advice is to tell us what issue you are facing above so we can give you next steps for your specific problem. Beyond that, check out their next best contact information above and try that. Either way, we want you to get your problem addressed as quickly as possible. It's sometimes hard to find information about how best to contact companies like AliExpress by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting AliExpress

AliExpress does not provide customer service by email or by phone. There are 2 ways to reach AliExpress across 2 communication modes: web, chat. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best AliExpress customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact AliExpress currently.

What's the connection between AliExpress and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer AliExpress's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

AliExpress Contact Info

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