The best way to get customer service help from AliExpress is not email, but rather the information shown here. Also you can see here if our Skip the Wait on Hold feature is available when calling them or if they have live chat as a customer support option. Over the past 180 days, 14,682 GetHuman users who are AliExpress customers have searched for an email address for AliExpress customer support. And each time we have had to disappoint them and say that customer service is not available by email for them. But the good news is that we still have loads of information to help you resolve your AliExpress issue! Unfortunately, AliExpress also does not have a customer service phone number you can call. This is becoming more commonplace for companies that provide free, often virtual services like social media platforms, where the idea is that customers help each other in forums or a set of help pages. The reason why customers try to send emails to AliExpress is to see if they can handle their customer service issue, which comes in a wide variety. An example issue would be Track a Package. Since you cannot email AliExpress customer service, our best advice is to tell us what issue you are facing above so we can give you next steps for your specific problem. Beyond that, check out their next best contact information above and try that. Either way, we want you to get your problem addressed as quickly as possible. It's sometimes hard to find information about how best to contact companies like AliExpress by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.
AliExpress does not provide customer service by email or by phone. There are 2 ways to reach AliExpress across 2 communication modes: web, chat. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best AliExpress customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact AliExpress currently.
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