The North Face Customer Service

Answers to Common Problems

Use The North Face's Phone Number

The North Face's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
Call The North Face Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for The North Face.
Does The North Face offer international shipping? Yes, The North Face does offer international shipping. Customers outside of the United States can enjoy the brand's high-quality products... Read more
What is The North Face warranty policy? The North Face offers a warranty policy to provide customers with peace of mind and ensure their satisfaction. The brand stands behind... Read more
What is The North Face return policy? The North Face return policy allows customers to return any unused and unwashed products within 60 days of purchase. The item must... Read more
What payment methods does The North Face accept? The North Face accepts various payment methods to provide convenience for customers. When shopping online, you can use major credit... Read more
Are there any size guides available for The North Face products? Yes, The North Face provides size guides for their products. These guides can be accessed on their official website under the "Size... Read more
Can I exchange an item I purchased from The North Face? Yes, The North Face offers an easy exchange policy for items purchased through their official website or retail stores. If you're not... Read more
Does The North Face offer gift cards? Yes, The North Face does offer gift cards. Gift cards from The North Face are a convenient and versatile option for anyone seeking... Read more
There's more!
Click below to show 2 more questions, answers, and complete guides to common The North Face customer support problems.

Recent reasons customers contacted The North Face:

i am working on a vessel wanted to order a strormbreaker tent with the footprints ..i a...
Ordered online on northfaceindiastore.in. The payment was done successfully but the or...
An item I want to purchase on your website says its available yet I cannont add to card
The * way zipper on my wife’s coat does not separate. Both zippers will go up and down...
I've had my North face jester backpack for about * years now. Just a week ago my zipper...
I had sent out my classic borealis bookbag for repair and they ended up sending me the...
My name is Aylin Tepe. I bought a black hooded North face jacket from a store in Ankara...
I bought a Northface Jacket at Gunwharf Quays last year. It needed washing so I checke...
Dear North Face*My names Britta Barnes and I am a sophomore in High School in San Cleme...
I bought ** **** jackets three times on the North Face website and wanted to send them...
Support, I am hoping for some support from your group. I live in Colorado and purchase...
Three weeks ago, I spoke to a person named Eric at North Face. I explained to him that...
I've never received tracking information they get their money I ordered on...

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Does GetHuman work with The North Face?

GetHuman does not work with The North Face's customer support operations, directly or in any other way. GetHuman has no partnership or relation to The North Face at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check The North Face's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting The North Face at a Glance

The North Face has 1 chat option
The North Face has 1 customer email
The North Face has no help forum
The North Face has 1 twitter handle
The North Face has 1 facebook page
The North Face Phone Number and Contact Information

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