Sonos Customer Service

Contact Sonos & solve common issues

Use Sonos's Phone Number

Sonos's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Sonos. Below you will also find the phone and non-phone-based contact information we've gathered.

Sonos: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Sonos.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Sonos customer support problems.
As far as we know, there is only one way to contact Sonos, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Sonos, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Recent reasons customers contacted Sonos:

sonos one gen* speaker is not connecting to my wifi
I set up a new higher speed modem with xFinity. I commit get my Sonos speakers to work...
We appear to be having continual problems with our system. Can I explain,*Internet Prov...
sonos one microphone won't turn on.
Boost serial number A*** **** **-**-CA-**-**-BC-* Invoice Ref **FC-*******. I receive...
Cant connect my Sonos speakers. Have tried everything. Need tech support.
new Iphone cannot connect to my Sonos system. cannot find existing system and knows I h...
It appears that your company will no longer support ios*streaming (iPhone etc). I purch...
Hi, do you have any promo codes I could use?**Happy Christmas!
Fed Ex indicated package was delivered hut we never received it. Fed Ex opened an inve...
I do not know the user name and password
Why can’t I listen to my music from my iPhone or iPad through my Sonos speakers any mor...
I have * sonos connect, * sonos amp, * sonos one. Occasionally each has lost connectio...
Installed * Sonos Play * speakers after initial installation of Sonos sound bar. Play...
I received some * weeks ago the Sonos beam and I have also a pair Of Sonos One. The bea...

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Comparing Sonos Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Air Canada page. Or look at our Contact Booking.com page. We can't really provide this kind of help if you're looking to contact Sonos because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Sonos?

GetHuman does not work with Sonos's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Sonos at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Sonos's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Sonos at a Glance

Sonos has no chat option
Sonos has no customer email
Sonos has no help forum
Sonos has no twitter handle
Sonos has no facebook page
Contact information overview

Answered on this page:

Can Sonos speakers be used outdoors?
What music streaming services are supported on Sonos?
Solutions to common issues

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