Playstation America Customer Service

Contact Playstation America & solve common issues

Use Playstation America's Phone Number

Playstation America's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Playstation America. Below you will also find the phone and non-phone-based contact information we've gathered.

Playstation America: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Playstation America.
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Click below to show 1 more questions, answers, and complete guides to common Playstation America customer support problems.

Contacting Playstation America customer support

Below you can compare and contrast the 4 ways to contact Playstation America by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation America customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation America across the following channels: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-345-7669
Customer Service
38 mins20
Online Help at playstation.com
Customer Service
< 2 hrs111
@AskPlayStation
Customer Service
2 mins111
Live Chat at playstation.com
Customer Service
2 mins111

Recent reasons customers contacted Playstation America:

Bought a game im unhappy with and would like a refund
I can't sign into my account and I haven't been able to talk to anyone at all it's been...
Can't sign in to my playstation account I've reset the password and still can't sign in...
I need help signing into my PSN for my two step verification
My email has ben changed. Unable to sign in. Please advise info needed and course of ac...
Y’all banded me for no reason I never disputed one of my payments or purchases
I purchased a game but it’s was ps* compatible only edition but I have a ps* I want to...
Need my playstation deactivated no longer have a ps*
Someone stole my console and is playing games off my accounts that's on there I'd like...
When I press the PlayStation button, it just starts flashing. It turns orange once or t...
I'm having problem going into my PlayStation Store everything else is signed in. Accept...

Help me with my issue

Does GetHuman work with Playstation America?

GetHuman does not work with Playstation America's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Playstation America at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Playstation America's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Playstation America at a Glance

Playstation America has 1 chat option
Playstation America has no customer email
Playstation America has 1 help forum
Playstation America has 1 twitter handle
Playstation America has no facebook page
Contact information overview

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