Duncan Hines Customer Service

Contact Duncan Hines & solve common issues

Use Duncan Hines's Phone Number

Duncan Hines's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Duncan Hines. Below you will also find the phone and non-phone-based contact information we've gathered.

Duncan Hines: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Duncan Hines.
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Click below to show 5 more questions, answers, and complete guides to common Duncan Hines customer support problems.

Contacting Duncan Hines customer support

Below you can compare and contrast the 3 ways to contact Duncan Hines by looking at which ones are the fastest and which ones other customers recommend the most for solving Duncan Hines customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duncan Hines across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
800-362-9834
Customer Service
38 mins89
customercare@mybrands.com
Customer Service
< 2 hrs88
Online Help at duncanhines.com
Customer Service
< 2 hrs90

Recent reasons customers contacted Duncan Hines:

I am a diabetic, and I rarely get to have sweets. I tried your sugar free cake mix and...
I have Bacardi Rum Cake recipe that was given to me by a person I medically care for. H...
I purchased your Duncan Hines Super Moist Pineapple Upside Down Cake mix and to my surp...
I purchased a can of your cream cheese frosting on ******** at Walmart in Butler, PA...

Help me with my issue

Does GetHuman work with Duncan Hines?

GetHuman does not work with Duncan Hines's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Duncan Hines at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Duncan Hines's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Duncan Hines at a Glance

Duncan Hines has no chat option
Duncan Hines has 1 customer email
Duncan Hines has 1 help forum
Duncan Hines has no twitter handle
Duncan Hines has no facebook page
Contact information overview

Answered on this page:

What is the recommended baking temperature and time for Duncan Hines brownies?
Can I freeze a Duncan Hines cake after baking it?
Are Duncan Hines products gluten-free?
Can I substitute ingredients in Duncan Hines recipes?
Solutions to common issues

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