Washington Capitals Customer Service

Phone Number & Contact Information

202-266-2277
Calls Tickets·Most popular Washington Capitals number
Q:How do I get a live human at Washington Capitals?
A:Don't press anything, just hold on the line for a representative.
Q:Does Washington Capitals offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Friday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Washington Capitals phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold on the line for a representative.

What are the hours and when should I call?

Washington Capitals operates the call center for this 202-266-2277 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 44 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Washington Capitals phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Washington Capitals staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Washington Capitals is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 44 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Washington Capitals is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Washington Capitals staffs the call center well on Friday.

More Ways to Contact Washington Capitals Customer Service

There are of course other ways to contact Washington Capitals customer service besides the phone. Below we list the best ones, by medium.
Email
ticketsales@washcaps.com - Tickets
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Washington Capitals will reply our your email.

Conclusion and closing notes

This is Washington Capitals's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Washington Capitals agent. This phone number is Washington Capitals's best phone number because 264 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 202-266-2277 include and other customer service issues. Rather than trying to call Washington Capitals first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Washington Capitals has 1 phone number. It's not always clear what is the best way to talk to Washington Capitals representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Washington Capitals. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Washington Capitals. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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