Contact Shoes.com

The best of the 2 ways to get in touch with Shoes.com by GetHuman

Shoes.com Phone Number
888-233-6743 · Customer Service
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Shoes.com Live Chat
Unfortunately, Shoes.com does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Shoes.com:

I sent a pair of shoes back and never got a refund. And have left several emails and t...
I’m trying to make a order for * pairs of shoes. I’m using Frosty for my **% off. The t...
My order shows as delivered, but I have not received it. The order number is SH********.
Placed an order last Monday with express shipping no confirmation of order but money wa...
I just became a member of your store and as a welcome gift, the **% isn’t working cou...
How can I send * brand new pairs of shoes back that I have had over a year !
Need to talk with manager
I need to return a pair of shoes
I ordered work boots that my husband desperately needed last week on Friday. I paid...
I would love to speak to a live person concerning my matter thankyou
I never received these shoes. I transposed the number on the delivery address. It sho...
I have emailed my shoe order sheet to help resolve my issue * times in the last ** days...
Hi, I made an order on July *, **** and I finally got an email today (*********) lettin...
Haven’t received my order number SH******** ordered on June **, ****.
Recieved a pair of shoes (white with lemons) that was not as described on the website...
More customer issues

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Shoes.com contact information - compared

Above are our top recommendations for how to contact Shoes.com, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Shoes.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Shoes.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Shoes.com across the following mediums: Phone, Web.

Phone number / contactWaitVotes
888-233-6743
Customer Service
4 mins8
http://shoes.custhelp.com/app/ask
Customer Service
< 2 hrs50

Does GetHuman work with Shoes.com?

GetHuman does not work with Shoes.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Shoes.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Shoes.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Shoes.com at a Glance

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