Protect America Customer Service

Phone Number & Contact Information

800-951-5111
Toll-free·Calls New Customer Concierge·Most popular Protect America number
Q:How do I get a live human at Protect America?
A:Press 4
Q:Does Protect America offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-11pm, Sat 8am-8pm, Sun 9am-9pm CST. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 17 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

More Protect America Customer Phone Numbers

888-715-3291 - New Customer Concierge
Toll-free · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Protect America phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4

What are the hours and when should I call?

Protect America operates the call center for this 800-951-5111 phone number Mon-Fri 7am-11pm, Sat 8am-8pm, Sun 9am-9pm CT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 156 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Protect America phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Protect America staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Protect America is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 156 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Protect America is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Protect America staffs the call center well on Wednesday.

More Ways to Contact Protect America Customer Service

There are of course other ways to contact Protect America customer service besides the phone. Below we list the best ones, by medium.
Live Chat
http://www.protectamerica.com/support/ - Customer Service
At the top of the page, click on the blue "Chat Online" button.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Protect America provides this option.

Conclusion and closing notes

This is Protect America's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Protect America agent. This phone number is Protect America's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-951-5111 include and other customer service issues. Rather than trying to call Protect America first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Protect America has 2 phone numbers. It's not always clear what is the best way to talk to Protect America representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Protect America. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Protect America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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