Primark Customer Service

Contact Primark & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Primark. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Primark, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Primark: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Primark.
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Click below to show 1 more questions, answers, and complete guides to common Primark customer support problems.

Contacting Primark customer support

Below you can compare and contrast the 4 ways to contact Primark by looking at which ones are the fastest and which ones other customers recommend the most for solving Primark customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Primark across the following channels: Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
support@primark.com
Customer Service
< 2 hrs26
Online Help at help.primark.com
Customer Service
< 2 hrs30
facebook.com/PrimarkUSA/?brand_redir=268505109890322
Customer Service
2 mins24
@Primark
Customer Service
2 mins35

Recent reasons customers contacted Primark:

Please can you give me the hr email address for primark trinity leeds. I need to get a...
I wanted to know the price of some items
i want to speak to somebody at head office*but the phone line **** *** **** is constant...
I came in to primark on Tuesday *th to get a refund and it was £** they said it was goi...
I went Primark Birmingham yesterday and I purchased ** ITeMs FroM tHeRe BUT WhEN i Re...
Stockton-on-Tees requests a store in our town. Most of us would love to shop as cannot...
Hello*Over the last ** months I’ve had issues with your jeans in terms of the sizing *T...
I am a member of staff no *******.*I have two separate HR issues which I want Primark t...
Hello there.*I have been in primark store Basildon*I did find some men's clothing on sa...
Sorry, we were unable to deliver your message to the following address.***help.uk.@hel...
Feeling very unhappy with Primark. The other day I went into my local branch ( Spain...
I’m trying to find out how much is on my gift card but it saying error code ***
I am trying to find out how much is on my gift card but every time I do it came up with...
i have tried to use my one*all card today in primark and i was told it wasnt active, i...
i have tried to use my gift card after queuing for an hour in derby and when i got to t...

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Does GetHuman work with Primark?

GetHuman does not work with Primark's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Primark at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Primark's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Primark at a Glance

Primark has no phone number
Primark has no chat option
Primark has 1 customer emailBEST
Primark has 1 help forum
Primark has 1 twitter handle
Primark has 1 facebook page
Contact information overview

Contacting Other Companies

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