How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this My Choice Software phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Here is how our research team describes the way the My Choice Software phone system greets you: Thank you for calling. If you know your parties extension, you may dial it at anytime, for the operator Press 0 or stay on the line. for the Dial by Name directory. Press 9.
Below are some clips we've found from My Choice Software's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling My Choice Software.
This call is being recorded.
Please hold for the next available agent."
Excerpt from a call with My Choice Software
Friday, January 12, 2024 3:38 PM
What are the hours and when should I call?
My Choice Software operates the call center for this 800-318-1439 phone number Mon-Thu 5am-5pm, Fri 5am- 4pm PT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 33 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this My Choice Software phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like My Choice Software staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call My Choice Software is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 33 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call My Choice Software is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this My Choice Software number, but it is also the day with the shortest hold times.
Why call this My Choice Software number?
Below is a sample of recent calls to My Choice Software, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with Windows download: "I'm trying to figure out how to download it or is it gonna come to my house or what?"
- From a call lasting 2m 58s , Mar 6, 2024 7:43 PM
Conclusion and closing notes
This is My Choice Software's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a My Choice Software agent. This phone number is My Choice Software's best phone number because 198 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-318-1439 include and other customer service issues. Rather than trying to call My Choice Software first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, My Choice Software has 1 phone number. It's not always clear what is the best way to talk to My Choice Software representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for My Choice Software. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like My Choice Software. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.