Montana Department of Motor Vehicles (DMV/RMV) Customer Service

Phone Number & Contact Information

406-444-3933
Calls Customer Service·Most popular Montana Department of Motor Vehicles (DMV/RMV) number
Q:How do I get a live human at Montana Department of Motor Vehicles (DMV/RMV)?
A:Press 5
Q:Does Montana Department of Motor Vehicles (DMV/RMV) offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.
Read below for more aboutgetting a repmenuspromptshold timesbusy timesother contact information

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Montana Department of Motor Vehicles (DMV/RMV) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 5
Here is how our research team describes the way the Montana Department of Motor Vehicles (DMV/RMV) phone system greets you: Welcome to the Montana Motor Vehicles Division. For general information about driver licensing, vehicle title and registration, or to schedule an appointment online, visit our website at dojmt.gov/driving. Please choose from the following menu options: For vehicle services questions or title questions, press 1. For dealer services questions, press 2. For scheduling appointments, real ID, or mail-in transactions, press 3. For suspensions, revocations, reinstatement, payments, license plate suspension, or driving records, press 4. For disability placards and medical issues, press 5. For commercial drivers, press 6. To hear these options again, press 9.

What are the hours and when should I call?

Montana Department of Motor Vehicles (DMV/RMV) operates the call center for this 406-444-3933 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Montana Department of Motor Vehicles (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Montana Department of Motor Vehicles (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Montana Department of Motor Vehicles (DMV/RMV) is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Montana Department of Motor Vehicles (DMV/RMV) is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Montana Department of Motor Vehicles (DMV/RMV) staffs the call center well on Thursday.

My Experience Calling Montana Department of Motor Vehicles (DMV/RMV) at this Number

Aug 15, 2023

When a caller reaches the Montana Department of Vehicles, they first have to listen to a recorded message that runs through general information about several DMV things like licensing and registration. The message then suggests that callers visit its website to take care of a number of tasks quicker. While it's clear that they would prefer that callers go online to resolve issues, I had a question about the real ID and wanted to talk to someone about it. For that reason, I chose to stay on the line. 

After listening to about two minutes of messaging, the directory started, so I had to listen carefully to find my option. It said that to talk about title issues or other vehicle-related issues, press one, and for scheduling appointments and real ID, press two. There were a total of five different options, so I went with option 2. While I could have just skipped to the real ID option, I listened to the entire directory map because sometimes you get an option to stay on the line to talk to someone, but that wasn't the case in this situation. 

After pressing two, I was taken to a new directory recording that went through a couple of items before I heard press three to learn more about Real ID. This time didn't sit through the rest of the directory options because I didn't think it would be worth my time. Immediately after pressing three, I was sent to a hold line that had nice music playing in the background. I was working at the computer, so I turned my speaker on and sat my phone next to the laptop—this way, I could multitask and didn't have to worry about missing the customer rep. 

It took about ten minutes, it may have been slightly under ten, but I was connected with a customer service agent who was clear and friendly. They asked me what they could do for me, and I told them I needed a Real ID but wanted to discuss what documents I would need. I'm not sure where a few things are, so I wanted to know what I could use as a substitute for my birth certificate since I wasn't born in Montana, and it would not be easy to find. The agent was helpful, and I hung up the phone with answers to my questions. I didn't appreciate the directory maze, but I would call again. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

More Ways to Contact Montana Department of Motor Vehicles (DMV/RMV) Customer Service

There are of course other ways to contact Montana Department of Motor Vehicles (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.
Montana Department of Motor Vehicles (DMV/RMV)'s website
As a last, sometimes only, resort- Montana Department of Motor Vehicles (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Montana Department of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Montana Department of Motor Vehicles (DMV/RMV) agent. This phone number is Montana Department of Motor Vehicles (DMV/RMV)'s best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 406-444-3933 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Montana Department of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Montana Department of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Montana Department of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Montana Department of Motor Vehicles (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Montana Department of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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  1. Montana Department of Motor Vehicles (DMV/RMV) Customer Service Phone & Contact Info