Massachusetts Department of Revenue (DOR) Customer Service

Contact Massachusetts Department of Revenue (DOR) & solve common issues

Use Massachusetts Department of Revenue (DOR)'s Phone Number

Massachusetts Department of Revenue (DOR)'s customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Massachusetts Department of Revenue (DOR). Below you will also find the phone and non-phone-based contact information we've gathered.

Massachusetts Department of Revenue (DOR): top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Massachusetts Department of Revenue (DOR).
There's more!
Click below to show 3 more questions, answers, and complete guides to common Massachusetts Department of Revenue (DOR) customer support problems.

Contacting Massachusetts Department of Revenue (DOR) customer support

Below you can compare and contrast the 2 ways to contact Massachusetts Department of Revenue (DOR) by looking at which ones are the fastest and which ones other customers recommend the most for solving Massachusetts Department of Revenue (DOR) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Massachusetts Department of Revenue (DOR) across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-392-6089
Customer Service
2 mins311
Online Help at mass.gov
Customer Service
< 38 hrs221

Recent reasons customers contacted Massachusetts Department of Revenue (DOR):

$*** is being taken out of my account every week without my permission.
Money is being withdrawn every week from my account and I want to know what it's for I...
Trying to get our daughter, Erin Bender's W* form from ****. She worked at Sam's Deli...
I was charged MA sales tax on a clothing item at the Savers thrift store in West Roxbur...
Have a sales tax question regarding a VOIP telephone product that converts a users voic...
A massachusetts employer made a mistake (I think) and did not withhold state income tax...
Need help with my tax refund, lost the check.
I spent (wasted) * *** hours on Jan. ** trying to make a timely payment of my estimated...
SUBJECT: Tax Return Attention to: Chairs, Supervisors, Managers****Hello,*Ive processed...

Help me with my issue

Does GetHuman work with Massachusetts Department of Revenue (DOR)?

GetHuman does not work with Massachusetts Department of Revenue (DOR)'s customer support operations, directly or in any other way. GetHuman has no partnership or relation to Massachusetts Department of Revenue (DOR) at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Massachusetts Department of Revenue (DOR)'s own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Massachusetts Department of Revenue (DOR) at a Glance

Massachusetts Department of Revenue (DOR) has no chat option
Massachusetts Department of Revenue (DOR) has no customer email
Massachusetts Department of Revenue (DOR) has 1 help forum
Massachusetts Department of Revenue (DOR) has no twitter handle
Massachusetts Department of Revenue (DOR) has no facebook page
Contact information overview

Answered on this page:

Are there any tax credits or deductions available in Massachusetts?
What forms do I need to fill out for income tax filing?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!