Contact Heroku

The best of the 3 ways to get in touch with Heroku by GetHuman

Heroku Help-desk
Your best option for resolving your Heroku customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Heroku help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Heroku Phone Number
Heroku doesn't have a phone number, which is a shame.
Heroku Live Chat
Unfortunately, Heroku does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Heroku:

Can not update credit card on file.*It was declined - we have... · 4 mons ago
Hi. I have a problem. I have created an app in heroku free an... · 5 mons ago
I have a need to setup IP exceptions on my office *** relay s... · 5 mons ago
Buongiorno riceviamo addebito su Carta di credito mastercard... · 5 mons ago
More customer issuesHelp me with my issue

Heroku contact information - compared

Above are our top recommendations for how to contact Heroku, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Heroku by looking at which ones are the fastest and which ones other customers recommend the most for solving Heroku customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Heroku across the following mediums: Web, Email.
Phone number / contact
New Customers
< 45 hrs
Customer Service
< 2 hrs
Customer Service
< 2 hrs

Contacting Heroku at a Glance

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