GameStop Customer Service

Contact GameStop & solve common issues

Use GameStop's Phone Number

GameStop's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about GameStop. Below you will also find the phone and non-phone-based contact information we've gathered.

GameStop: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for GameStop.
There's more!
Click below to show 11 more questions, answers, and complete guides to common GameStop customer support problems.

Contacting GameStop customer support

Below you can compare and contrast the 8 ways to contact GameStop by looking at which ones are the fastest and which ones other customers recommend the most for solving GameStop customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact GameStop across the following channels: Phone, Facebook, Web, Chat, Twitter.

Phone number / contactWaitVotes
800-883-8895
Customer Service
38 mins83
877-676-4263
Power Up Rewards Customer Service
24 mins261
817-424-2000
Corporate Offices
83 mins192
facebook.com/GameStop
Customer Service
38 mins416
Online Help at gamestop.com
Technical Support
< 3 hrs151
Online Help at gamestop.com
Customer Service
< 2 hrs102
Live Chat at care.gamestop.com
Customer Service
9 mins315
https://twitter.com/gamestophelp?lang=en
Customer Service
6 mins405

Recent reasons customers contacted GameStop:

Hello, I recently swapped out my old Oculus Quest * for a new one for a few reasons. On...
J'ai command* un millot de bain une pi*ce le ! MAI. Les ** euro ont *t* pr*lev*s et je...
I had preordered Tears of the Kingdom on April Second, with the Order Number being...
I ordered an xbox series s. Paid for on GameStop.com. I paid for same day delivery a...
I ordered an amiibo for pickup at a GameStop near me: Mountainview Plaza, Danville VA...
I bought a red pulse wireless controller for a xbox series x and gamestop delivered i...
I have contacted the customer service line multiple times and still have not recieved a...
Hello I placed an order yesterday I have not received an answer I need to cancel it bec...
Haven’t received order. Not updating on email
I’m trying to get a copy of my receipt from a GameStop purchase in November of last yea...
highghghghighghghghghghghghghgjugjgjgjgjfgjafjngajksrdjdfbnkl dgbnklbdnkxfknfdmkn*dbkn...
hello, i recently made an order with * items. i was signed in and used my pro member ac...
I placed an order on the GameStop app for a funko pop and I got mail saying I need to p...
Purchased * games for Christmas and did not receive * of them
I bought an in store Funko pop. When I got it home, there is loose pieces and I need t...

Help me with my issue

Does GetHuman work with GameStop?

GetHuman does not work with GameStop's customer support operations, directly or in any other way. GetHuman has no partnership or relation to GameStop at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check GameStop's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting GameStop at a Glance

GameStop has 1 chat option
GameStop has no customer email
GameStop has 2 help forums
GameStop has 1 twitter handle
GameStop has 1 facebook page
Contact information overview

Answered on this page:

How Do I Make an Order for the GameStop Cyber Monday Event?
How long do I have to pick up a pre-ordered item from GameStop?
How Do I Cancel an Order from GameStop?
What Is the GameStop Return Policy?
What Should I Do If I'm Overcharged by GameStop?
How Do I Get a Refund from GameStop for an Online Order?
Does GameStop offer trade-in options for used games?
Solutions to common issues

Contacting Other Companies

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