Freddie Mac Customer Service

Contact Freddie Mac & solve common issues

Use Freddie Mac's Phone Number

Freddie Mac's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Freddie Mac. Below you will also find the phone and non-phone-based contact information we've gathered.

Freddie Mac: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Freddie Mac.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Freddie Mac customer support problems.

Contacting Freddie Mac customer support

Below you can compare and contrast the 2 ways to contact Freddie Mac by looking at which ones are the fastest and which ones other customers recommend the most for solving Freddie Mac customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Freddie Mac across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-424-5401
Customer Service
3 mins6
Online Help at freddiemac.com
Customer Service
< 2 hrs88

Does GetHuman work with Freddie Mac?

GetHuman does not work with Freddie Mac's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Freddie Mac at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Freddie Mac's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Freddie Mac at a Glance

Freddie Mac has no chat option
Freddie Mac has no customer email
Freddie Mac has 1 help forum
Freddie Mac has no twitter handle
Freddie Mac has no facebook page
Contact information overview

Answered on this page:

What is the Home Affordable Refinance Program (HARP)?
Solutions to common issues

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