Esurance Customer Service

Contact Esurance & solve common issues

Use Esurance's Phone Number

Esurance's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Esurance. Below you will also find the phone and non-phone-based contact information we've gathered.

Esurance: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Esurance.
There's more!
Click below to show 9 more questions, answers, and complete guides to common Esurance customer support problems.

Contacting Esurance customer support

Below you can compare and contrast the 8 ways to contact Esurance by looking at which ones are the fastest and which ones other customers recommend the most for solving Esurance customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Esurance across the following channels: Phone, Web, Email.

Phone number / contactWaitVotes
800-378-7262
Customer Service
3 mins34
877-428-8651
Claims Department
2 mins55
Online Help at esurance.com
Customer Service
< 2 hrs16
800-876-5581
Motorcycle Insurance by Progressive
2 mins64
877-564-0224
Motorcycle Insurance by AMIG
2 mins65
800-876-5581
Specialty Insurance
2 mins59
customerservice@csr.esurance.com
Customer Service
< 2 hrs32
800-926-1175
Customer Service
7 mins30

Recent reasons customers contacted Esurance:

I'm very upset and I want my money. T h ats what I want
Where is my claims check that was issued a week ago? I ha ent gotten anything.
Trying to reach someone regarding my finance company not receiving the payoff check fro...
It's been a month since accident,how long after I send power of attorney to esurance,do...
I was in car accident over month ago,car was totaled.I was rear-ended.I have yet to rec...
Esurance Claim: NYA-********Not getting any response from any emails
I don’t know why my email isn’t working to log into my account. I can not log in. It’s...
Trying to check on the status of my auto claim and am unable to reach my adjuster. Spok...
I tried contacting esurance several times to change my payment method after I tried to...
Got a letter in the mail I need to ask about from esurance
Get an auto quote*or close my policy?which ever is best...like my driving record *** ye...
Paid my monthly bill for December on ******** total paid was $***.** (rounded up). It w...

Help me with my issue

Does GetHuman work with Esurance?

GetHuman does not work with Esurance's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Esurance at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Esurance's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Esurance at a Glance

Esurance has no chat option
Esurance has 1 customer email
Esurance has 1 help forum
Esurance has no twitter handle
Esurance has no facebook page
Contact information overview

Answered on this page:

How Do I Schedule an Appraisal with Esurance?
How Do I Get Esurance to Lower My Rate?
How Do I Switch My Car Insurance to Esurance?
How Do I Recover My Account Access with Esurance?
Which Body Shops Does Esurance Allow Me to Use?
How Do I Speak to Esurance About Switching My Car Insurance?
How Do I File a Claim with Esurance?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!