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Chick-fil-A Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Chick-fil-A.

Can I order Chick-fil-A catering for events or parties? Yes, Chick-fil-A offers catering services for events and parties. Our delicious and high-quality menu options are perfect for any occasion,... Read more

What Do I Do If My Chick-fil-A Gift Card Balance Won't Load? If your Chick-fil-A gift card balance is too low, you should check for orders you didn't place. If you find any, and if they were not... Read more

Is there a Chick-fil-A rewards or loyalty program? Yes, Chick-fil-A offers a rewards and loyalty program called Chick-fil-A One. By signing up for free, customers can earn points for... Read more

How Do I Use My Chick-fil-A Gift Card for My Purchase? You can pay for your Chick-fil-A food order with a digital or physical Chick-fil-A gift card. You can present either card at a physical... Read more

How Do I Check the Balance on My Chick-fil-A Gift Card? You can check the balance on your Chick-fil-A gift card in three ways. Go to a restaurant that accepts the gift card and asked the... Read more

What are the nutritional information of Chick-fil-A menu items? At Chick-fil-A, we prioritize providing our customers with delicious and wholesome menu options. To ensure you can make informed choices,... Read more

What are the hours of operation for Chick-fil-A restaurants? Chick-fil-A restaurants typically operate from early morning to late evening, seven days a week. However, specific hours may vary depending... Read more

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Click below to show 11 more questions, answers, and complete guides to common Chick-fil-A customer support problems.

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Recent reasons customers contacted Chick-fil-A:

The email associated with my CF account is no longer working and you are asking for ver...

My complaint concerns :**********. Order ********Somerset FSR (******) Somerset, KY *Ma...

I have recently heard of the controversy about supporting Covenant House and dropping t...

Have two receipts I need to add to my app account.************. Store No.: ***** Orde...

Hoy tuve un problema grande fui a comprar desayuno pata mis ni*as antes de llevarlas al...

I am totally disappointed in Chick fil a, not so much for the organizations that you ar...

Hi my name is John I have commercial property in Allegan wanted to know if you thought...

You need to put more chick-fil-a’s in Michigan specifically in Midland please please co...

Awhile back I loaded the Chicfila app on my phone and had accumulated **** points as of...

I have always ordered the Market Salad because I am gluten sensitive and have loved the...

I had order from a chick-fil-a in richmond,va thru door dash I ask for no tomatoes on m...

To Whom It My Concern, *Thank you for your consideration to let our Drug Awareness Fund...

On March **th at *:**pm I went to the Chick-fil-a located at ***** Hawthorne Blvd, Torr...

I ordered my food like normal. After my order was complete, I went to sit down. But I c...

The Evans Store ( Mullins Crossing ) today was unprepared for the volume of people they...

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Does GetHuman work with Chick-fil-A?

GetHuman does not work with Chick-fil-A's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Chick-fil-A at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Chick-fil-A's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!