Chanel Customer Service

Contact Chanel & solve common issues

Use Chanel's Phone Number

Chanel's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Chanel. Below you will also find the phone and non-phone-based contact information we've gathered.

Chanel: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Chanel.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Chanel customer support problems.

Contacting Chanel customer support

Below you can compare and contrast the 2 ways to contact Chanel by looking at which ones are the fastest and which ones other customers recommend the most for solving Chanel customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Chanel across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-550-0005
Customer Service
4 mins101
Online Help at chanel.com
Customer Service
< 4 hrs101

Recent reasons customers contacted Chanel:

I accidentally erased correspond with RACHEL my name is Yvonne Granstrom I need the las...
Can I order over the phone
CONTACT CHANEL BY COMPLETING THE FORM BELOW** Required information**Area of interest...
PARCEL NO ****************I RECENTLY ORDERED SYCOMORE PERFUME ON LINE AND PAID...
I purchased ***ml Chanel No* EDP from Duty Free in Peurto Valarta airport Mexico, but t...
I bought a Flap bag Chanel on my vacation in Paris last June and I did not check the ba...
To whom it may concern,**I have recently bought a pair of gold slingbacks (Ref . G...
Dear Chanel, *My name is Phoebe Chunand I recently sent you a letter for a school proje...

Help me with my issue

Does GetHuman work with Chanel?

GetHuman does not work with Chanel's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Chanel at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Chanel's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Chanel at a Glance

Chanel has no chat option
Chanel has no customer email
Chanel has 1 help forum
Chanel has no twitter handle
Chanel has no facebook page
Contact information overview

Answered on this page:

What are Chanel's most popular fragrance lines?
Does Chanel offer international shipping?
Do Chanel products have a warranty?
Solutions to common issues

Contacting Other Companies

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