How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Zounds Hearing Aids phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-5 or leave a message for a callback.
Here is how our research team describes the way the Zounds Hearing Aids phone system greets you: Thank you for calling Downs. Your call is very important to us. If you have reached this message, we are experiencing a high volume of calls. If you're a new customer and are calling for an appointment, press 1. If you are an existing customer in the Phoenix, Tucson, or Prescott area and you require service, please press 2. If you're an existing customer and you need to purchase replacement items for your hearing aids, please press 3. If you are a customer outside of Arizona and require service, please press 4 for instructions on how to safely send your hearing aids to Downs World Class Service Center. If you have a concern for management, please press 5 and leave a message. Please state the name of the patient and the matter you need addressed. If you are a vendor with products that would be of use to Downs, press 6 and leave a message. Please state the name of your product and why you feel it would help Downs. For all other matters, please leave a message after the tone.
What are the hours and when should I call?
Zounds Hearing Aids operates the call center for this 480-813-8400 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Zounds Hearing Aids phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Zounds Hearing Aids staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Zounds Hearing Aids is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Zounds Hearing Aids is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Zounds Hearing Aids staffs the call center well on Thursday.
More Ways to Contact Zounds Hearing Aids Customer Service
There are of course other ways to contact Zounds Hearing Aids customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Zounds Hearing Aids will reply our your email.
Conclusion and closing notes
This is Zounds Hearing Aids's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Zounds Hearing Aids agent. This phone number is Zounds Hearing Aids's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 480-813-8400 include and other customer service issues. Rather than trying to call Zounds Hearing Aids first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Zounds Hearing Aids has 1 phone number. It's not always clear what is the best way to talk to Zounds Hearing Aids representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Zounds Hearing Aids. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Zounds Hearing Aids. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.