Visa Live Chat

How to chat with Visa by GetHuman

https://usa.visa.com/contact-us.html
Live Chat with Visa Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Visa has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Issue with online transactions (visa gift card), have confirmed with online service tha...
I was given a couple of Visa Debit Gift Cards before Christmas, one for $*** and anothe...
I lost my card need new card sent to my new address but need same card number for direc...
Probably with using gift card
I have a visa gift card, tried several times to check the balance I keep getting an aut...
What is my balance and when can I make withdraw
Is this total visa if so I need to add my mailing address I don't receive mail at my ph...
I ordered a Doctor Oz product, never got it but the order department got my money from...
Online transaction being declined. The number on the back of the card is useless with a...
I just bought a Kroger Prepaid Visa reloadable card from Dillons, and as soon as I got...
I want to see the items charged on my Visa credit card, for each charge, separately. How?
I paid my program fee and it cleared my bank account on April *rd and today on the nint...
Sehr geehrte Damen und Herren, ich lebe in Hamburg, Deutschland und besitze eine visa f...
I lost my VISA credit card
Help me with my issue

Visa Live Support Statistics

Live chat starting pointhttps://usa.visa.com/contact-us.html
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat2:30pm
Average wait1
Current wait2
Rank (overall)3
Alternate methodsphone or web or chat
Quality of communication50%
Quality of help30%
Customer votes20,978
Information last updatedSat Apr 13 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-847-2911

Chatting with Visa Customer Service

Live chat with Visa by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Visa about. We can usually help ensure a better outcome. This is the best way to live chat with Visa because 8,238 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Visa usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://usa.visa.com/contact-us.html are used to handling Setup an account, Question, Complaint, Lower my rate and other customer service issues. When you chat with Visa agents, they are most likely chatting with you from their call center located in St. Louis, MO or El Salvador. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Visa offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Visa with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Visa

While Visa does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Visa is their 800-847-2911 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Visa? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Visa and GetHuman affiliated?

GetHuman and Visa have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Visa Contact Info

Information that GetHuman and its users have gathered about how to best reach Visa
Visa Phone NumberMore Visa Contact Info

Which Companies Offer Chat-based Customer Service?

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