Upromise Customer Service

Contact Upromise & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Upromise. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Upromise, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Upromise: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Upromise.
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Click below to show 1 more questions, answers, and complete guides to common Upromise customer support problems.

Contacting Upromise customer support

Below you can compare and contrast the 2 ways to contact Upromise by looking at which ones are the fastest and which ones other customers recommend the most for solving Upromise customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Upromise across the following channels: Phone, Web.

Phone number / contactWaitVotes
888-434-9111
Customer Service
No human29
Online Help at help.upromise.com
Customer Service
< 2 hrs21

Recent reasons customers contacted Upromise:

I want to transfer balance of account to a bank account and can’t access it online.
I have an account with Upromise, but have lost all account info. *I have called three p...
My name is George Ludke I have a Upromise MC and a Upromise account, my stepfather and...
I need to talk to an agent at upromise rewards
My account email is from work and defunct as I'm retired. I changed it to that from my...
I have a Upromise mastercard. I just set up a Upromise online account. I want to link m...
I opened an Upromise account ** years ago and got there credit cards as well. I used a...
I recently recovered $***.** from the Georgia Department of Revenue through Georgia Unc...
I have gone to the Upromise website and typed in my email address, the same one on reco...
"I have not signed into upromise since you changed the user name into your email address
I need transfer money to a checking acct
It has been a very long time since I have logged in to Upromise. I no longer have the e...
I have not signed into upromise since you changed the user name into your email address...
I'm trying to manage the accounts which receive contributions from a UPromise MasterCar...
I cannot transfer my fund to my bank account. It failed last month and it is not transf...

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Does GetHuman work with Upromise?

GetHuman does not work with Upromise's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Upromise at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Upromise's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Upromise at a Glance

Upromise has 1 phone numberBEST
Upromise has no chat option
Upromise has no customer email
Upromise has 1 help forum
Upromise has no twitter handle
Upromise has no facebook page
Contact information overview

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