Trend Micro Live Chat

How to chat with Trend Micro by GetHuman

https://esupport.trendmicro.com/prechatform/en_cons.aspx
Live Chat with Trend Micro Agents
  • Chat is available Mon-Fri 5am-5pm PST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Trend Micro has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Trend Micro Live Support Statistics

Live chat starting pointhttps://esupport.trendmicro.com/prechatform/en_cons.aspx
Department you chat withCustomer Service
Chat center hoursMon-Fri 5am-5pm PST
Best time to chat1:30pm
Average wait1
Current wait3
Rank (overall)5
Alternate methodsphone or web or chat
Quality of communication55%
Quality of help39%
Customer votes42,796
Information last updatedTue Apr 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-338-7363

Chatting with Trend Micro Customer Service

Live chat with Trend Micro by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Trend Micro about. We can usually help ensure a better outcome. This is the best way to live chat with Trend Micro because 774 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Trend Micro usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://esupport.trendmicro.com/prechatform/en_cons.aspx are used to handling and other customer service issues. When you chat with Trend Micro agents, they are most likely chatting with you from their call center located in St. Louis, MO or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 5am-5pm PST. It's hard to tell if companies like Trend Micro offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Trend Micro with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Trend Micro

While Trend Micro does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Trend Micro is their 877-338-7363 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Trend Micro? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Trend Micro and GetHuman affiliated?

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Trend Micro Contact Info

Information that GetHuman and its users have gathered about how to best reach Trend Micro
Trend Micro Phone NumberMore Trend Micro Contact Info

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