Telkom Customer Service

Contact Telkom & solve common issues

Use Telkom's Phone Number

Telkom's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Telkom. Below you will also find the phone and non-phone-based contact information we've gathered.

Telkom: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Telkom.
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Click below to show 1 more questions, answers, and complete guides to common Telkom customer support problems.

Contacting Telkom customer support

Below you can compare and contrast the 2 ways to contact Telkom by looking at which ones are the fastest and which ones other customers recommend the most for solving Telkom customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Telkom across the following channels: Phone, Web.

Phone number / contactWaitVotes
10210
Customer Service
20 mins23
Online Help at telkom.co.za
Customer Service
< 2 hrs21

Recent reasons customers contacted Telkom:

I bought data on my ********** from my airtime but I can't access my data.
why does it say that my account has been interrupted.
i cannot access my telkomsa on my android computers but on apple well
I paid my bill closed my line was told im gna get a lesser bill then i got one of r...
I want to activate international roaming so can you assist me please I want to use dat...
I want to remove the caller tune
My airtime got stolen for no reason
I couldn't pay my account on time now I have been blocked on using Telkom. How do I mak...
My account has been locked. I can’t make calls or access my internet.
I have bee trying to cancel my wifi since June ****. I cant seem to get through to them...
Dear ma’am or sir , My emergency top up doesn’t wanna give me emergency airtime when l...
I am in farming so since the chicken disaster I am not selling so I can not pay anymore...
I cannot log unto webmail via my laptop. It used to work fine, but now I get lots of e...

Help me with my issue

Does GetHuman work with Telkom?

GetHuman does not work with Telkom's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Telkom at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Telkom's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Telkom at a Glance

Telkom has no chat option
Telkom has no customer email
Telkom has 1 help forum
Telkom has no twitter handle
Telkom has no facebook page
Contact information overview

Contacting Other Companies

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