San Francisco Giants Customer Service

Phone Number & Contact Information

415-972-2000
Calls Tickets·Most popular San Francisco Giants number
Q:How do I get a live human at San Francisco Giants?
A:Press 5 at first menu, then press 0.
Q:Does San Francisco Giants offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm PST. The least busy day is Friday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this San Francisco Giants phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 5 at first menu, then press 0.
Here is how our research team describes the way the San Francisco Giants phone system greets you: Thank you for calling the San Francisco Giants and Oracle Park. For faster service and additional information, please visit our website at sfgiants.com. For today's Giants and information, press 1. If you know the extension of the person you are trying to reach or to access the office directory, press 2. For information about upcoming events and purchase tickets, press 3. For information about Oracle Park, including tours, directions, and transportation options, press 4. For all other information, including retail, community relations, and marketing and promotions, press 5.

What are the hours and when should I call?

San Francisco Giants operates the call center for this 415-972-2000 phone number Mon-Fri 9am-5pm PT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this San Francisco Giants phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like San Francisco Giants staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call San Francisco Giants is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call San Francisco Giants is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that San Francisco Giants staffs the call center well on Friday.

More Ways to Contact San Francisco Giants Customer Service

There are of course other ways to contact San Francisco Giants customer service besides the phone. Below we list the best ones, by medium.
Email
customerservice@sfgiants.com - Tickets
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and San Francisco Giants will reply our your email.
San Francisco Giants's website
https://www.mlb.com/giants/official-information/contact - Tickets
Use this link to find customer service help through their website
As a last, sometimes only, resort- San Francisco Giants customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is San Francisco Giants's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a San Francisco Giants agent. This phone number is San Francisco Giants's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 415-972-2000 include and other customer service issues. Rather than trying to call San Francisco Giants first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, San Francisco Giants has 1 phone number. It's not always clear what is the best way to talk to San Francisco Giants representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for San Francisco Giants. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like San Francisco Giants. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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