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Publix Customer Service

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Use Publix's Phone Number

Publix's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Publix.

How to Report an Issue with Publix Delivery? Publix customers with problems with their orders can either get instant credits or refunds. You can report your delivery problem via... Read more

If I Don’t Claim a Publix Gift Card, What Happens? The best way to enjoy Publix's diverse offerings is by using its gift cards, but you have to redeem them for that benefit to apply.... Read more

How long does it take for a refund to be processed by Publix? Publix aims to process refunds promptly, typically within 3-5 business days. However, the exact timeframe can vary based on various... Read more

How Do I Complain to Publix About a Late Delivery? Instacart fulfills Publix delivery orders. You can report late deliveries to Publix or Instacart directly, depending on how you placed... Read more

Can I use multiple gift cards for a single purchase at Publix? Yes, you can use multiple gift cards for a single purchase at Publix. Publix allows customers to combine the balances of multiple gift... Read more

Where Can I Find My Publix Account Number? The easiest ways to find your Publix account number are by logging in to your Publix account online, checking a recent Publix receipt,... Read more

Does Publix offer any discounts or promotions? Yes, Publix offers various discounts and promotions to provide value and savings for its customers. Customers can take advantage of... Read more

There's more!

Click below to show 11 more questions, answers, and complete guides to common Publix customer support problems.

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Recent reasons customers contacted Publix:

The pharmacy manager at Publix *** called security on me and then the store manager cal...

I tried creating a Publix account on my laptop and tried to open it on my wife’s laptop...

This is about case * *******, I first made this complaint Oct **, ****. the email promi...

Hello,***I was this afternoon ***** at **.**h. customer in Publix Greenville (McAlister...

I was in your store today.**University Village*Store ****THIS IS MY PUBLIX**** *rd St S...

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Does GetHuman work with Publix?

GetHuman does not work with Publix's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Publix at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Publix's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!