Planetshoes.com Live Chat

How to chat with Planetshoes.com by GetHuman

Live Chat with Planetshoes.com Agents
http://www.planetshoes.com/HelpCenter/Contact-Us/Contact-Information/216
Click "Live Help" at the top
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 8am-midnight, Sat-Sun 9am-midnight EST
Why did you want to chat with Planetshoes.com?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Planetshoes.com Live Support Statistics

Live chat starting point
http://www.planetshoes.com/HelpCenter/Contact-Us/Contact-Information/216
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-midnight, Sat-Sun 9am-midnight EST
Best time to chat
2:15pm
Average wait
1
Current wait
2
Rank (overall)
2
Alternate methods
phone or chat
Quality of communication
48%
Quality of help
67%
Customer votes
78,328
Information last updated
Thu Sep 20 2018 08:00:00 GMT+0000 (UTC)
Best phone number
888-818-7463

Chatting with Planetshoes.com Customer Service

Live chat with Planetshoes.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Planetshoes.com about. We can usually help ensure a better outcome. This is the best way to live chat with Planetshoes.com because 66 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Planetshoes.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.planetshoes.com/HelpCenter/Contact-Us/Contact-Information/216 are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Planetshoes.com agents, they are most likely chatting with you from their call center located in Richardson, TX or El Salvador. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-midnight, Sat-Sun 9am-midnight EST. It's hard to tell if companies like Planetshoes.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Planetshoes.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Planetshoes.com

While Planetshoes.com does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Planetshoes.com is their 888-818-7463 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Planetshoes.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Planetshoes.com Contact Info

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