New York Giants Customer Service

Phone Number & Contact Information

201-935-8222
Calls Tickets·Most popular New York Giants number
Q:How do I get a live human at New York Giants?
A:Press 5
Q:Does New York Giants offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Monday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this New York Giants phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 5
Here is how our research team describes the way the New York Giants phone system greets you: Thank you for calling the New York Football Giants. If you know your party's extension, you may enter it now. If you are a current Season Ticket Member, please press 1. If you are interested in becoming a Giant Season Ticket Member, please press 2. If you are a current suite partner, please press 3. If you are interested in learning more about Giant suites, please press 4. For all other inquiries, please press 5.

What are the hours and when should I call?

New York Giants operates the call center for this 201-935-8222 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this New York Giants phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like New York Giants staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call New York Giants is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call New York Giants is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that New York Giants staffs the call center well on Monday.

More Ways to Contact New York Giants Customer Service

There are of course other ways to contact New York Giants customer service besides the phone. Below we list the best ones, by medium.
Email
Premiumseats@nygfootball.com - Tickets
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and New York Giants will reply our your email.
New York Giants's website
https://www.giants.com/tickets/ - Tickets
Use this link to find customer service help through their website
As a last, sometimes only, resort- New York Giants customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is New York Giants's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New York Giants agent. This phone number is New York Giants's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 201-935-8222 include and other customer service issues. Rather than trying to call New York Giants first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, New York Giants has 1 phone number. It's not always clear what is the best way to talk to New York Giants representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for New York Giants. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like New York Giants. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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