Metro PCS Live Chat

How to chat with Metro PCS by GetHuman

https://www.metrobyt-mobile.com/support/faq
Live Chat with Metro PCS Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Metro PCS has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I need a extension on my bill
I have an old sumsung phone i would like to turn on but yall say cant do it but you ha...
It said I could add a line, and than when I went online to add a new line it says that...
My metro app doesn't work and need to ask about another line
I need to reactivate my phone on network saying not registered on network.
I lost my phone yesterday on the city bus and now I can't get a response from you
Want to change my due date for my phone?
I bought a phone from an individual online. I was not aware that the phone was locked t...
My wifi box is damaged how do I get a replacement
Every time I try and call MetroPCS it goes to a screen that says except but when I do i...
I used to be a customer and I just need some information due to someone attempting to c...
I paid all my ayments on my account and my phone was suspended two weeks after I paid
Why is my bill so high and I have other questions about my phone service
Help me with my issue

Metro PCS Live Support Statistics

Live chat starting pointhttps://www.metrobyt-mobile.com/support/faq
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:30pm
Average wait1
Current wait2
Rank (overall)8
Alternate methodsphone or web or facebook or twitter or chat
Quality of communication53%
Quality of help44%
Customer votes33,755
Information last updatedSat Apr 13 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-863-8768

Chatting with Metro PCS Customer Service

Live chat with Metro PCS by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Metro PCS about. We can usually help ensure a better outcome. This is the best way to live chat with Metro PCS because 716,676 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Metro PCS usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.metrobyt-mobile.com/support/faq are used to handling Payment Arrangement, Device Support, Lost or Stolen Phone, Transfer Service, Account Restricted and other customer service issues. When you chat with Metro PCS agents, they are most likely chatting with you from their call center located in Dallas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Metro PCS offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Metro PCS with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Metro PCS

While Metro PCS does offer live chat as a way to get help, they also have a phone number. In total, there are 9 ways to get in touch with them. The best phone number for Metro PCS is their 888-863-8768 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Metro PCS? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Metro PCS and GetHuman affiliated?

GetHuman and Metro PCS have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Metro PCS Contact Info

Information that GetHuman and its users have gathered about how to best reach Metro PCS
Metro PCS Phone NumberMore Metro PCS Contact Info

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

Which Companies Offer Chat-based Customer Service?

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!