Lands' End Live Chat

How to chat with Lands' End by GetHuman

https://www.landsend.com/customer-service/
Live Chat with Lands' End Agents
  • Chat is available Mon-Sun 7am-11pm CST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Lands' End has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Lands' End Live Support Statistics

Live chat starting pointhttps://www.landsend.com/customer-service/
Department you chat withCustomer Service
Chat center hoursMon-Sun 7am-11pm CST
Best time to chat2:15pm
Average wait1
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web or email or twitter
Quality of communication53%
Quality of help62%
Customer votes20,531
Information last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-743-9706

Chatting with Lands' End Customer Service

Live chat with Lands' End by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Lands' End about. We can usually help ensure a better outcome. This is the best way to live chat with Lands' End because 1,710 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Lands' End usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.landsend.com/customer-service/ are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Lands' End agents, they are most likely chatting with you from their call center located in San Antonio, TX or Honduras. Live chat is rarely available 24/7, and this department is open Mon-Sun 7am-11pm CST. It's hard to tell if companies like Lands' End offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Lands' End with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Lands' End

While Lands' End does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Lands' End is their 800-743-9706 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Lands' End? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Lands' End and GetHuman affiliated?

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Lands' End Contact Info

Information that GetHuman and its users have gathered about how to best reach Lands' End
Lands' End Phone NumberMore Lands' End Contact Info

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