Guess Live Chat

How to chat with Guess by GetHuman

https://shop.guess.com/en/customercare/contactus/
Live Chat with Guess Agents
  • Chat is available Mon-Fri 9am-5pm EST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Guess has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Hello,**I placed an order on the *th of December and I haven’t recieved any emails to s...
Ordered a bag weeks ago *No update on anything *No idea if I was defrauded or what *Mon...
Good morning,**I did place the order on Sunday week ago. Got confirmation that it has b...
I need help department email
I’ve ordered something on Sunday and I’ve received no further email since
Hello,*I ordered a bag from Guess.eu on *.**.** and only got an order confirmation and...
I ordered as a guest off the guess website, received no confirmation email and no money...
I have put the wrong address on my order
Placed order on * nd December, on my account it’s still saying pending ? It’s a Christm...
Where is my order my postcode isIG** *JX, gurney close ** I order on * on this month I...
ordered a purse on the **th of November and haven't received any info on delivery or co...
I’m so upset with the way you as a big company are dealing with my problem*Brought a ba...
Need to change postcode on delivery address
Need to change postcode on my delivery address
Help me with my issue

Guess Live Support Statistics

Live chat starting pointhttps://shop.guess.com/en/customercare/contactus/
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat9am
Average wait1
Current wait3
Rank (overall)2
Alternate methodsphone or chat
Quality of communication73%
Quality of help37%
Customer votes79,383
Information last updatedSat Apr 20 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-444-8377

Chatting with Guess Customer Service

Live chat with Guess by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Guess about. We can usually help ensure a better outcome. This is the best way to live chat with Guess because 1,932 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Guess usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://shop.guess.com/en/customercare/contactus/ are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Guess agents, they are most likely chatting with you from their call center located in Englewood, CO or Jamaica. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Guess offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Guess with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Guess

While Guess does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Guess is their 877-444-8377 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Guess? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Guess and GetHuman affiliated?

GetHuman and Guess have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Guess Contact Info

Information that GetHuman and its users have gathered about how to best reach Guess
Guess Phone NumberMore Guess Contact Info

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