How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Credit First phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Here is how our research team describes the way the Credit First phone system greets you: To get started, please enter your card number followed by the pound sign.
Below are some clips we've found from Credit First's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Credit First National Association's automated system.
Drive sustainability by going paperless.
Create a CFNA dot com account choose to receive your statements electronically, and view your statements on the mobile app and c f n a dot com.
Choose to drive change today.
To get started, please enter your card number followed by pound sign."
Excerpt from a call with Credit First
Saturday, March 16, 2024 2:28 PM
They may need to look up your account
"Your account information is not available to the automated system.
Please wait while we look up your account information."
Excerpt from a call with Credit First
Saturday, March 16, 2024 2:28 PM
What are the hours and when should I call?
Credit First operates the call center for this 800-321-3950 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit First phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit First staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Credit First is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Credit First is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Credit First staffs the call center well on Monday.
Conclusion and closing notes
This is Credit First's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Credit First agent. This phone number is Credit First's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-3950 include and other customer service issues. Rather than trying to call Credit First first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Credit First has 1 phone number. It's not always clear what is the best way to talk to Credit First representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Credit First. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Credit First. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.