Live Chat

Comcast - Xfinity Customer Service

chat

First go to http://www.comcast.com/Corporate/Customers/contactus/ContactUs.htmlClick "Chat with an agent", for corporate customers

In general, help is available at this live chat for: customer problemssupportcustomer careissuesquestionsbillingsalescustomer service

This chat by the numbers

avg delay34 mins
availableMon-Fri 7am-8pm, Sat 8am-5pm EST
SERVESComcast - Xfinity Customers
RANK#2 live chat
RANK OVERALL#7 overall

Other useful info

888-986-8447New customer Concierge888-379-2546Deals & packages888-959-6783Moving / address change