Live Chat

Citibank Customer Service

chat

They call you instead

First, go to https://online.citibank.com/US/JRS/portal/contactus.do?ID=ContactUsBankingOn the right side of the page, click the Sign On link above Let's Talk. Fill in your user name and password, then click the Sign On button. Once logged in, click the Live Chat button.

In general, help is available at this live chat for: customer problemssupportcustomer careissuesquestionsbillingsalescustomer service

This chat by the numbers

avg delay36 mins
available5am-11pm CST
SERVESCitibank Customers
RANK#1 live chat
RANK OVERALL#2 overall

Tips from other Citibank customers