How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Choice Privileges phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative" until you are transferred.
Here is how our research team describes the way the Choice Privileges phone system greets you: Thanks for calling the Choice Privileges account service line where our business is you. Calls are recorded for quality purposes. Are you a choice Privileges member?
Below are some clips we've found from Choice Privileges's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling Choice Hotels, where our business is you.
Calls are recorded for quality purposes. Are you a Choice Privileges member?"
Excerpt from a call with Choice Privileges
Monday, January 1, 2024 3:11 PM
They may ask for information for security purposes
"Thanks for calling Choice Hotels.
Calls are recorded for quality purposes. For security purposes, please tell me the ZIP or postal code associated with your choice privileges account."
Excerpt from a call with Choice Privileges
Saturday, March 30, 2024 12:53 AM
They may ask your reason for calling (instead of a menu)
"No problem. I can still help you.
Are you interested in booking a new reservation?
In a few words, tell me what I can help you with today."
Excerpt from a call with Choice Privileges
Monday, January 1, 2024 3:24 PM
They may ask you to say or enter information
"Are you interested in booking a new reservation?
I'll need to ask a few simple questions before I transfer you to a specialist who will find the best possible rates.
First, please say or enter the number of rooms you'd like to reserve."
Excerpt from a call with Choice Privileges
Monday, February 26, 2024 5:15 PM
What are the hours and when should I call?
Choice Privileges operates the call center for this 877-424-6423 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 437 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Choice Privileges phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Choice Privileges staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Choice Privileges is Sunday.The most busy day to call is Friday, which averages 83% more phone calls by comparison.Again, this is based on a sample of 437 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Choice Privileges is Tuesday.
Why call this Choice Privileges number?
Below is a sample of recent calls to Choice Privileges, and their purpose. Are any of these similar to the reason you are trying to call?
Technical issues: "I'm saying you're going in and out, can hardly hear you."
- From a call lasting 8m 3s , Apr 5, 2024 10:20 PM
Inquiring about Howard Johnson: "Do you have Howard Johnson and a choice privileges?"
- From a call lasting 5m 12s , Apr 3, 2024 4:56 PM
Transfer points to stepdaughter: "Can I transfer a coin from my account to my stepdaughter's account?"
- From a call lasting 5m 13s , Mar 31, 2024 12:49 AM
Reservation inquiry: "I made the reservation through the Choice site at Quality Inn in Houston."
- From a call lasting 27m 22s , Mar 27, 2024 5:32 AM
Seeking hotel reservation assistance: "I was I wanted to use my charge points for this bill. Is that possible?"
- From a call lasting 20m 9s , Mar 23, 2024 1:15 PM
Inquiring about rewards balance: "I was trying to find out how many choice rewards I have available."
- From a call lasting 14m 53s , Feb 29, 2024 11:43 PM
Issue with free night promotion: "I stayed but did not receive my free night as per the promotion."
- From a call lasting 3m 10s , Feb 28, 2024 4:07 AM
Inquiring about points: "I was wanting to see if I have any points I had and if I could use my points."
- From a call lasting 8m 31s , Feb 26, 2024 5:15 PM
Missed reservation due to tire blowout: "Our tire blew out on our way to our reservation and now they canceled our reservation."
- From a call lasting 7m 46s , Feb 22, 2024 7:21 PM
Cancel reservation: "I would like to cancel a reservation I made about ten minutes ago with my husband's credit card."
- From a call lasting 5m 57s , Feb 18, 2024 5:03 PM
Conclusion and closing notes
This is Choice Privileges's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Choice Privileges agent. This phone number is Choice Privileges's best phone number because 492 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-424-6423 include and other customer service issues. Rather than trying to call Choice Privileges first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Choice Privileges has 1 phone number. It's not always clear what is the best way to talk to Choice Privileges representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Choice Privileges. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Choice Privileges. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.