How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Blink Smart Security phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Blink Smart Security number should go right to a real human being
Below are some clips we've found from Blink Smart Security's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Blink Homes Security.
Your call may be monitored or recorded.
If you're calling regarding your Blink subscription, please press one.
For technical support, press two. For presales questions, press three."
Excerpt from a call with Blink Smart Security
Sunday, January 28, 2024 3:47 AM
The first phone menu
"Thank you for calling Blink Home Security.
Your call may be monitored or recorded. If you're calling regarding your Blink subscription, please press one.
For technical support, press two."
Excerpt from a call with Blink Smart Security
Sunday, January 14, 2024 12:04 AM
After you press 2
"For presales questions, press three.
If you are having trouble with the first time setup of your Blink device, press one."
Excerpt from a call with Blink Smart Security
Sunday, January 14, 2024 12:04 AM
In fact, much of this information on this page is superfluous because this Blink Smart Security phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Blink Smart Security operates the call center for this 833-392-5465 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 93 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blink Smart Security phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blink Smart Security staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Blink Smart Security is Friday.The most busy day to call is Thursday, which averages 375% more phone calls by comparison.Again, this is based on a sample of 93 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Quietest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Blink Smart Security is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Blink Smart Security staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Blink Smart Security number?
Below is a sample of recent calls to Blink Smart Security, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting cancellation of camera: "I need to cancel my camera, it's not working and they keep taking money from my account."
- From a call lasting 5m 47s , Apr 10, 2024 1:53 PM
Confirming identity: "Reginald Fletcher confirming identity by repeating name and providing phone number."
- From a call lasting 4m 31s , Apr 4, 2024 12:27 AM
Troubleshooting sync module: "We've done that, if that doesn't work, we need to contact you."
- From a call lasting 9m 8s , Mar 22, 2024 1:58 PM
Troubleshooting camera connectivity: "I really would like to have my camera's working, and I really don't wanna throw them away."
- From a call lasting 15m 29s , Mar 5, 2024 5:10 PM
Renewing subscription payment: "I have a thirty day trial subscription expiring soon and I want to renew it for the year using my credit card."
- From a call lasting 4m 25s , Jan 28, 2024 3:47 AM
Keypad not working: "Our keypad is not lit up, we can't set the alarm."
- From a call lasting 1m 45s , Jan 14, 2024 12:04 AM
More Ways to Contact Blink Smart Security Customer Service
There are of course other ways to contact Blink Smart Security customer service besides the phone. Below we list the best ones, by medium.
Use this link to submit your ticket for customer service support
As a last, sometimes only, resort- Blink Smart Security customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Blink Smart Security's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blink Smart Security agent. This phone number is Blink Smart Security's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 833-392-5465 include and other customer service issues. Rather than trying to call Blink Smart Security first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Blink Smart Security has 1 phone number. It's not always clear what is the best way to talk to Blink Smart Security representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Blink Smart Security. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Blink Smart Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.