Asus Live Chat

How to chat with Asus by GetHuman

http://www.service.asus.com/#!b2c2/c24v6
Live Chat with Asus Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 35 minutes.
  • Current estimated wait time for an agent to join your chat window is 55 mins.
Despite the fact that Asus has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

unable to register new notebook* previous ASUS on record* having problems logging in sa...
I have an Asus TUF gaming laptop which I bought in ****. The model number is FX***UD.*M...
Connection to the router via wireless is ok but internet does not always work (especial...
Our child dropped our laptop, screen now,cracked
I believe I need a bios update for my mother board I had a issue when booting up my pc...
I just bought an ASUS desktop pc and it’s not turning on i have the power switched to o...
I have * Asus laptops and I love them. I have a E***N notebook that is still working gr...
can’t log into computer i’d like to possibly reset to factory settings but would stil w...
New Geforce RTX **** graphics card installed in computer will not post. Checked all co...
Incoming call problem
Hello..*I have recently purchased a asus vivobook ultra k** oled laptop. At starting i...
Hello, **It has been a while since my ASUS (Model K *** UX - DM ***T) shows blue screen...
My router is not responding.
I have an Asus X-** Deluxe motherboard and the BIOS version on it is **** Dated...
Help me with my issue

Asus Live Support Statistics

Live chat starting pointhttp://www.service.asus.com/#!b2c2/c24v6
Department you chat withTechnical Support
Chat center hours24 hours, 7 days
Best time to chat10:15am
Average wait35
Current wait55
Rank (overall)4
Alternate methodsphone or chat or web or email or twitter
Quality of communication64%
Quality of help48%
Customer votes42,285
Information last updatedTue Apr 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-339-2787

Chatting with Asus Customer Service

Live chat with Asus by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Asus about. We can usually help ensure a better outcome. This is the best way to live chat with Asus because 15,564 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Asus usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.service.asus.com/#!b2c2/c24v6 are used to handling Device Support, Track a Package, Warranty Claim, Refund a Charge, Account Access and other customer service issues. When you chat with Asus agents, they are most likely chatting with you from their call center located in India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Asus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Asus with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Asus

While Asus does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Asus is their 877-339-2787 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Asus? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Asus and GetHuman affiliated?

GetHuman and Asus have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Asus Contact Info

Information that GetHuman and its users have gathered about how to best reach Asus
Asus Phone NumberMore Asus Contact Info

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