Acer Live Chat
How to chat with Acer by GetHuman
http://acer.custhelp.com/app/chat/chat_launchLive Chat with Acer Agents
- Chat is available 24 hours, 7 days.
- The average wait time (for agents to join) is 38 minutes.
- Current estimated wait time for an agent to join your chat window is 71 mins.
Despite the fact that Acer has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.
Topics from recent customer chat windows
Hi, I have an acer aspire v Nitro black edition, the exact model is: vn* ***g **wj**I l...
Whenever I turn on my laptop( Acer Predator helios ***), volume Bar Pops up just for on...
I'd like to know the Acer Aspire * A***-**-**U* specification details please.
I want to buy a product (acer laptop ) which doesn't contain cash on delivery option on...
My name is Edward Dowd . For many years I have been an RN at the Brattleboro Retreat i...
I have an old Acer Aspire G**** . The thing is it already burned my *** gtx to death. I...
Hello, I am writing this because I am feeling that I must do this. Recently I bought Ac...
I purchased acer aspire * at the end of january ****.I am facing issues with the keypad...
To whom it may concern***Over three weeks we are without a computer. We don't by a prod...
Hi good day, (btw I really love your products) I have laptop bought last year and no...
I purchased a Spin * Laptop in October of ****, and it never worked right from the begi...
Before you buy an ACER product read my story of my interactions with them. I purchased...
Oct .** phoned about sending laptop for repairs some keys did not work (lap...
I just bought this new acer swift * i*-****u mx*** with warranty like a little over a w...
Help me with my issueAcer Live Support Statistics
Live chat starting pointhttp://acer.custhelp.com/app/chat/chat_launch
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait38
Current wait71
Rank (overall)3
Alternate methodsphone or chat or email or web
Quality of communication32%
Quality of help58%
Customer votes37,016
Information last updatedSun Apr 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-695-2237
Chatting with Acer Customer Service
Live chat with Acer by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Acer about. We can usually help ensure a better outcome. This is the best way to live chat with Acer because 5,244 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Acer usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://acer.custhelp.com/app/chat/chat_launch are used to handling Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. When you chat with Acer agents, they are most likely chatting with you from their call center located in Fort Mill, SC or Jamaica. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Acer offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Acer with GetHuman and keep sharing with others so we can together make customer service less frustrating.
Contacting Acer
While Acer does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Acer is their 866-695-2237 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Acer? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
Are Acer and GetHuman affiliated?
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