AT&T U-Verse Live Chat

How to chat with AT&T U-Verse by GetHuman

https://www.att.com/support/topic/u-verse-tv/
Live Chat with AT&T U-Verse Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 24 minutes.
  • Current estimated wait time for an agent to join your chat window is 27 mins.
Despite the fact that AT&T U-Verse has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Everything has been out for a couple days since this storm Ian. It is * days later and...
Got new modem need help installing
I am having problems because yahoo or at&t is deleting email accounts. I called for hel...
our Cable TV box was lost in a fire in Sept **** that destroyed our house at **** **th...
I have lost the connection on one of my TV’s. I’ve done everything that the screen told...
There was a power outage at my home for about ** minutes. When the power came back on...
Uverse television quit working.
Question about internet bill
(***) ***-**** line has no dial tone, needs repair service. Call *** ***-****, got tra...
nominate home for fiber
we are moving. need to cancel service on Thursday April **.
Waited ** minutes for a customer carem agent, then another ** minutes "On Hold" while s...
Currently have home internet with ATT and I'm not happy with it. Not happy with the spe...
I want to pay my bill
Help me with my issue

AT&T U-Verse Live Support Statistics

Live chat starting pointhttps://www.att.com/support/topic/u-verse-tv/
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:15am
Average wait24
Current wait27
Rank (overall)4
Alternate methodsphone or chat or email or facebook or web
Quality of communication33%
Quality of help37%
Customer votes54,364
Information last updatedMon Apr 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-288-2020

Chatting with AT&T U-Verse Customer Service

Live chat with AT&T U-Verse by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AT&T U-Verse about. We can usually help ensure a better outcome. This is the best way to live chat with AT&T U-Verse because 83,304 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AT&T U-Verse usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.att.com/support/topic/u-verse-tv/ are used to handling Cancel or Change Account, Account Access, Service Outage, Device Support, Dispute a Charge and other customer service issues. When you chat with AT&T U-Verse agents, they are most likely chatting with you from their call center located in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AT&T U-Verse offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AT&T U-Verse with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AT&T U-Verse

While AT&T U-Verse does offer live chat as a way to get help, they also have a phone number. In total, there are 11 ways to get in touch with them. The best phone number for AT&T U-Verse is their 800-288-2020 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AT&T U-Verse? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AT&T U-Verse and GetHuman affiliated?

GetHuman and AT&T U-Verse have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

AT&T U-Verse Contact Info

Information that GetHuman and its users have gathered about how to best reach AT&T U-Verse
AT&T U-Verse Phone NumberMore AT&T U-Verse Contact Info

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