Xerox Phone Number

Call Xerox customer service faster with GetHuman

  • Calls Xerox's Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 9:30am
  • Popular issues for this call center: Where to buy, Complaint, Technical support, Repairs, and Returns.
  • Reach a live Xerox agent: You must choose an option 1-3.
  • What you hear when you call: say technical issues or press 1, say supplies or press 2 say billing or press 3

What to expect when you call

They may ask you to say or enter information
"Thank you for calling Xerox. Please
Please select from the following. Say technical issues or press one. Say supplies or press two.
Or say billing or press three."
Excerpt from a call with Xerox
Tuesday, March 5, 2024 1:18 PM
The first phone menu
"Thank you for calling Xerox. Please
Please select from the following. Say technical issues or press one.
Say supplies or press two.
Or say billing or press three."
Excerpt from a call with Xerox
Tuesday, March 5, 2024 1:18 PM

Xerox Customer Phone Number 800-822-2979 - Stats

Phone number to dial800-822-2979
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Average wait2 minutes
Current wait3 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat
Quality of communication92%
Quality of help91%
Customer votes359
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Xerox's Best Toll-Free/800 Customer Phone Number

This is Xerox's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Xerox agent. This phone number is Xerox's Best Phone Number because 1,164 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-822-2979 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Xerox first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Xerox has 1 phone number. It's not always clear what is the best way to talk to Xerox representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Xerox - by phone or otherwise

While 800-822-2979 is Xerox's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://www.support.xerox.com/ for Customer Service. If you think this information is inaccurate or know of other ways to contact Xerox please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Xerox.

What is GetHuman's Relationship to Xerox?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Xerox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
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  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with Xerox, including live chat and their website / help desk. Visit our Xerox Customer Service page for more information.
Xerox Customer Service

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