How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this WalMart MoneyCard phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 5, then enter social security number and zip code.
Below are some clips we've found from WalMart MoneyCard's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Walmart.
To better assist
Verifying your credentials should be quick."
Excerpt from a call with WalMart MoneyCard
Monday, January 29, 2024 3:50 PM
They may ask your reason for calling (instead of a menu)
"To report your card lost or stolen, press one.
If you bought this card in error and need help, press two.
If you believe you have been the please enter the sixteen digit card number of what you're calling about."
Excerpt from a call with WalMart MoneyCard
Monday, February 5, 2024 9:45 PM
They may ask you to enter information with the dial pad
"Thank you for calling Walmart.
To better assist you, please enter your sixteen digit card number or please visit our contact us page through the website on the back of the card for various ways to get help."
Excerpt from a call with WalMart MoneyCard
Friday, March 22, 2024 3:52 AM
The first phone menu
"Thank you for calling Walmart.
To better assist you, please enter your sixteen digit card number or your nine digit Social Security number.
To report your card lost or stolen, press one.
If you bought this card in error and need help, press two."
Excerpt from a call with WalMart MoneyCard
Sunday, March 24, 2024 4:03 PM
What are the hours and when should I call?
WalMart MoneyCard operates the call center for this 877-937-4098 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 251 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this WalMart MoneyCard phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like WalMart MoneyCard staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call WalMart MoneyCard is Sunday.The most busy day to call is Wednesday, which averages 88% more phone calls by comparison.Again, this is based on a sample of 251 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call WalMart MoneyCard is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that WalMart MoneyCard staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Why call this WalMart MoneyCard number?
Below is a sample of recent calls to WalMart MoneyCard, and their purpose. Are any of these similar to the reason you are trying to call?
Issues with new MoneyCard: "I'm trying to figure out what's going on with my account, I just activated it and can't receive money on it."
- From a call lasting 8m 51s , Apr 6, 2024 7:04 PM
Dispute unauthorized transaction: "I realized on March the eighteenth, they took a thousand dollars out of my account from a company called TelePay in Dallas, Texas, whom I have never done business with."
- From a call lasting 37m 24s , Mar 24, 2024 4:03 PM
Close account request: "I just wanna close any account that I have."
- From a call lasting 8m 13s , Mar 22, 2024 8:47 PM
Clarification on refund check: "I just wanted to clarify that I'll be issued a refund check for my closed account."
- From a call lasting 14m 31s , Mar 20, 2024 5:48 PM
Closed account refund request: "My account is closed, I want the remaining funds sent to my mailbox."
- From a call lasting 10m 33s , Mar 20, 2024 3:57 PM
Requesting transaction statement: "I need a statement of my account transactions for my landlord."
- From a call lasting 4m 32s , Mar 12, 2024 5:44 PM
Cancel card and account: "I wanna cancel it. Make sure the account is canceled."
- From a call lasting 8m 25s , Jan 29, 2024 3:50 PM
More Ways to Contact WalMart MoneyCard Customer Service
There are of course other ways to contact WalMart MoneyCard customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- WalMart MoneyCard customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is WalMart MoneyCard's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a WalMart MoneyCard agent. This phone number is WalMart MoneyCard's best phone number because 90,204 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-937-4098 include Account Access, Register Card, Blocked Card, Lost or Stolen Card, Registration Trouble and other customer service issues. The WalMart MoneyCard call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. In total, WalMart MoneyCard has 1 phone number. It's not always clear what is the best way to talk to WalMart MoneyCard representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for WalMart MoneyCard. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like WalMart MoneyCard. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.