Tim Hortons Phone Number

Call Tim Hortons customer service faster with GetHuman

  • Calls Tim Hortons's Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 3:45pm
  • Popular issues for this call center: Make a reservation, Delivery problem, Cancel a reservation, Complaint, and Overcharge/Strange charge.
  • Reach a live Tim Hortons agent: Calling the Tim Hortons number above should go right to a real human being

What to expect when you call

The first phone menu
"Hello, and please listen carefully as our menu options may have changed. Calls are recorded for quality assurance. We're very excited to tell you about a special promotion for select callers. This will only take a moment. By answering just a few questions, we will find out if this offer is right for you. Are you or is someone in your household fifty years of age or older? Are you or is someone in your household fifty years of age or older? Please hang
Press one for yes.
If you or someone in your household is fifty years of age or older, Otherwise, press pound."
Excerpt from a call with Tim Hortons
Thursday, January 25, 2024 10:14 PM
After you press 1
"Are you or is someone in your household Hello, and congratulations. Just for calling today, we're offering you a free medical alert device. You know it's the little life saving button you can wear around your neck in case of an emergency. Thank you for calling the is Jessica on a recorded line. Can you hear me okay?
These devices are often very expensive, so press one now to take advantage of this special offer and enjoy the peace of mind that comes with twenty four seven support.
Don't wait. Press one now or remain on the line for additional options."
Excerpt from a call with Tim Hortons
Monday, February 12, 2024 12:54 PM

Tim Hortons Customer Phone Number 888-376-4835 - Stats

Phone number to dial888-376-4835
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:45pm
Average wait2 minutes
Current wait2 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication79%
Quality of help94%
Customer votes545
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Tim Hortons's Best Toll-Free/800 Customer Phone Number

This is Tim Hortons's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tim Hortons agent. This phone number is Tim Hortons's Best Phone Number because 2,316 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-376-4835 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Tim Hortons first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Tim Hortons has 1 phone number. It's not always clear what is the best way to talk to Tim Hortons representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Tim Hortons - by phone or otherwise

While 888-376-4835 is Tim Hortons's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Tim Hortons please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Tim Hortons.

What is GetHuman's Relationship to Tim Hortons?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Tim Hortons. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

For more general information about Tim Hortons, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Tim Hortons Customer Service article.
Tim Hortons Customer Service

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